Job Posting

Job Opening Information Assistant Manager of Technical Support Services

Job Number
21-210

Position Title
Assistant Manager of Technical Support Services
Required Application Type
School Related Personnel
Salary/Pay Scale
Per BMA Contract
Job Description

This position is for the DCMO Region

MAJOR RESPONSBILITIES:

  • Develop, manage, and support relationships with assigned school districts in the DCMO and ONC BOCES regions
  • Motivate high levels of performance and promote excellent customer service from South Central Regional Information Center (SCRIC) staff in the DCMO and ONC BOCES regions
  • Advise SCRIC management team to guide decisions and/or make informed service adjustments
  • Build awareness with school districts of available SCRIC services and their role in support of technology in schools
Civil Service Title
Assistant Manager of Technical Support Services
Job Qualifications

REQUIRED MINIMUM QUALIFICATIONS:

  1. Graduation from a regionally accredited or New York State registered four-year college or university with a Bachelor’s degree and three (3) years of experience in information systems, business administration, information technology, customer service, or related areas that included supervision and/or management of technology systems or software; OR
  2. Graduation from a regionally accredited or New York State registered two-year college with an Associate’s degree and five (5) years of experience in information systems, business administration, information technology, customer service, or related areas that included supervision and/or management of technology systems or software; OR
  3. Graduation from high school or possession of an equivalency diploma and six (6) years of experience in information systems, business administration, information technology, customer service, or related areas, which must have included or been supplemented by two (2) years or more of coordination and implementation of information systems projects; OR
  4. An equivalent of training and experience as indicated between the limits of A, B and C above.
  5. Broome County Civil Service Examination required
Application Procedure
  • Three (3) Professional References Required - These must be filled out in the section of your application where requested.
  • A copy of your diploma may be uploaded in place of transcripts if necessary
Job Category
Information Technology
Job Location
DCMO Region

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