MAJOR RESPONSIBILITIES:

We are seeking a highly skilled and motivated IT Specialist to join our Data Integration team. The successful candidate will be responsible for managing and optimizing data integration processes, esuring seamless data flow across various systems, and supporting the organization's data management needs.

Key Resposibilities include: 

• Develop, implement, and maintain data integration solutions to support business operations
• Collaborate with cross-functional teams to understand data requirements and design integration workflows
• Monitor and troubleshoot data integration processes to ensure data accuracy and integrity
• Perform data mapping, transformation, and validation to ensure data consistency across systems
• Provide technical support and guidance to end-users and stakeholders regarding data integration issues
• Document data integration processes, workflows, and technical specifications
• Stay updated with the latest trends and technologies in data integration and recommend improvements

Related Skills:

• Knowledge of data integration tools and technologies
• Knowledge of SQL functions
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills to work effectively with cross-functional teams
• Ability to manage multiple tasks and prioritize effectively
• Willingness to learn and adapt to new technologies and methodologies

MAJOR RESPONSIBILITIES:

This position will work with districts who take part in the SCRIC Managed Data Service. Provides assistance in the daily direction and communication to employees on service operation and projectrelated tasks. Provides continual evaluation of processes and procedures, suggests methods to improve operations, efficiency, and service to customers. Assists in the assigning of appropriate team members for resolution of service-related issues within assigned school districts or services. Prepares for and leads meetings with SCRIC staff to review open incidents, projects, and other applicable topic. Interacts with school district staff and SCRIC staff to ensure that service-related issues are resolved quickly and in a professional manner. Communicates regularly with SCRIC teams regarding the state of service operations, providing the critical link between service organizations and service management for an assigned set of school districts or services. Works with supervisor on developing long-range plans, policies, and procedures. Enforces departmental policies and procedures within the department. Reviews the quality of customer support provided to school districts in terms of response time and accuracy. Attends district or service meetings and provides information as it pertains to SCRIC services. Prepares for and leads meetings with SCRIC staff and key district stakeholders to review projects, reporting, and other applicable topics. Identifies training needs and coordinates appropriate training to users as well as the SCRIC staff. Identifies service issues or internal school district changes
that may affect SCRIC services. Prepares and maintains a variety of reports. 

Responsibilities:  Provide strong customer service to end users in various school districts.  Responsible for the installation and maintenance of hardware, software and other classroom and computer technology.  Document details of technology issues and escalate to level two support.  Good communication and interpersonal skills needed.  Does related work as required.

Job Duties: 

Reviews problems/concerns reported by the customer, investigates causes, identifies problem sources and recommends solutions, tests and installs software applications, documents the result of testing the application.  Provides steps for resolution, explains preventative measures and follows up with uses.  Works with school districts to implement security for software applications using best practices to ensure data security and privacy.  Assists in training of staff in the use of software and administrative applications.

Major Job Duties:

Assist a higher-level Information Technology Department staff member with the installation, maintenance and troubleshooting of information technology hardware and software, as well as other general duties connected with efficient Information Technology operations.  Work is performed under the direct supervision of a higher-level Information Technology employee.  Supervision is not a responsibility of this position. Does related work as required.

• Assists with the installation and relocation of hardware and software of network equipment.
• Assists with the performance of periodic preventative maintenance in accordance with manufacturer recommendations.
• Assists with the preparation of network and associated equipment for installation

TYPICAL WORK ACTIVITIES:  

• Learns and develops skills in information technology to inlcude networking of computers, system wide back up of data, and storage of data
• Learns and develops skills to communicate with IT professionals
• Learns to work as a member of a team
• Develops planning, organizational, and time management skills
• Lifts network equipment that may weigh as much as 50 lbs. to place in, arrange around, or remove from the workplace for set-up, installation, repair, de-installation or maintenance